We Guarantee: Responsiveness, Reliability and Outstanding Customer Service
Our Services & Company Philosophy
Summit Property Management. LLC. serves Missoula and surrounding areas with comprehensive real estate management, maintenance and leasing services for residential, commercial and HOA properties.
At Summit Property Management, LLC. (SPM), it is our philosophy to provide all of our customers and clients with the highest level of reliability, responsiveness and customer service.We excel at responding promptly to the needs of both our clients (property owners) and customers (renters).We treat our customers and clients fairly and with respect.This is why renters use our service repeatedly and keep our clients rental units occupied consistently and therefore achieve the highest return on investment.We pride ourselves on returning calls quickly, taking care of maintenance concerns promptly, and getting available units rented as efficiently as possible.
When you have SPM managing your property, you can rest assured that you have a team of highly trained, motivated and licensed professionals working to achieve results for your investment property.We understand the importance of carefully managing, and maximizing profitability on your rental property as all of our licensed property managers are real estate investors too!Aaron Gingerelli, owner and operator of SPM is owner of both residential and commercial rental units.
At SPM we manage your property like it were our own by finding you the most qualified tenants, minimizing vacancy, maximizing rents, and promptly taking care of maintenance concerns to preserve your valuable investment.
Our team efficiently and effectively utilizes a multi-faceted approach to market and advertise your rental property.We work diligently to gain the greatest exposure possible for your available rental units by utilizing a variety of different electronic and print advertising sources including but not limited to the Missoulian, Independent, Craigslist, Postlets, Rentals.com, SPM Website, on site signage and SPM office listing sheet.We have negotiated contracts with our advertisers that allow us to give you a greater value for your dollar by passing savings along to our clients.We aim to have your rental units occupied as quickly as possible and for the highest rent.We constantly evaluate the market conditions and advise our clients on how we can best achieve your investments goals.
Upon receiving applications from prospective tenants for your property, we carefully and consistently screen renters to ensure that they meet our criteria as highly qualified tenants.We complete a thorough evaluation of a broad range of factors to determine that a tenant is qualified to rent your property.Our criteria includes, rental history; credit history; employment status; verifiable income level; criminal background check; reference checks; and supplementary documentation.We process applications efficiently, and our foremost concern is to be proactive about finding you the highest quality renters.We abide by all fair-housing and anti-discrimination laws as well as the NARPM code of ethics.
Following approval, tenants are secured by their tendering of security deposit and signing onto our comprehensive lease agreement.Our lease has been designed to protect you and your investment by giving our management firm the tools we need to effectively manage your property.We are firm and fair with tenants and we take the extra time when signing the lease to ensure that tenants understand their responsibilities as well as our responsibilities to them.We find that taking this extra time on the front end of the tenancy serves our clients well in eliminating many problems during the course of the tenancy cycle before they begin.
Every month, we collect rent from your tenants, pay your expenses, and then distribute the balance of income to you during the same month!The fact that we distribute income to you the same month as we collect sets SPM apart as many real estate management firms distribute funds to owners in arrears (the month following the payment).Our lease reflects that rent is due on the first, and becomes late at the close of business on the third.Given that rent has been paid on time, SPM is able to distribute funds to you on or before the 15th of the same month as rent was paid.
Following distribution of income, we email detailed financial reports each month that itemize each and every occurrence of income and expense related to your property.These reports serve as a complete record of all financial activity related to your property, as well as providing year end income and expense totals for your tax accounting.
Property Surveys/Maintenance Service
With SPM managing your rental property, you will know that we will be conducting regular drive by property surveys of your property.Additionally, we include interior property surveys of your occupied property twice a year at no additional cost to you.We do so to determine how well your property is being cared for, and to identify any general maintenance concerns that need to be addressed.
SPM offers a comprehensive maintenance and repair service.From handyman work to major improvements to your property, SPM can take care of all your maintenance needs.SPM is a licensed general contractor equipped to handle handyman work, painting, plumbing, electrical, dry-wall repair, HVAC, drain-cleaning, locksmith repairs, roofing, lawn-mowing, grounds-keeping, snow-removal and everything in-between.We are set up to take care of all the maintenance issues that could arise with your investment property.
Our Office/Owner Communication
Another strong point at SPM is our communication with renters and owners.Our property managers will keep you up to speed on what is happening with your property.We customize our communications to fit the needs of our owners, and the level of communication each owner prefers.We are easily accessible by email or phone, and our office is open and staffed from 9am to 5pm, Monday through Friday.
You will find our team to be friendly and responsive to your needs.Through a commitment to ongoing training, real estate management licensing, and continuing education you will discover no more successful, effective and friendly team than Summit Property Management!
Owner/Operator Aaron Gingerelli has been selected by a body of his peers to serve as President of the Western Montana chapter of The National Association of Residential Property Managers (NARPM).Aaron also attends regional and national NARPM conferences to stay on the cutting edge of the industry and best serve our client's needs.
We appreciate your interest in Summit Property Management, and we look forward to the opportunity to go to work for you in maximizing the potential of your real estate investments!
"You guys are ridiculously efficient".-Wanda Cebulla "I talked with several property management companies and I am glad to say that you demonstrated a level of customer service and interest in protecting my investment that was genuine and far exceeded what was demonstrated by others".-Staci Bloomberg
"Thank you so much for taking care of Mount so quickly and efficiently.We are so appreciative". -Dan & Ann Shadoan
"Thanks for all your time answering my questions.It has been a pleasure working with you from so far away".-George & Stephanie Douvris
Thanks again for all your hard work on getting these offices rented, it is much appreciated".-Cindy Shott